Privacy Policy
Our commitment to your privacy and the protection of your personal information.
Last Updated: June 2022
This privacy policy (the “Policy“) explains how the Somerset Security group (collectively “Somerset Security“, “we” or “us” and each member of the Somerset Security group for whose services you registered, the “Somerset Security Entity“) collects, uses and discloses personal information through its websites, mobile applications, and other online products and services that link to this Policy, including any of the products and services detailed in the following paragraph (collectively, the “Services“) or when you otherwise interact with us.
The Services include providing: (i) the Somerset Security social trading platform for investing in stocks & EFTs, cryptocurrencies, and for CFDs trading which users can sign up for an account with; (ii) the Somerset Security Money App which facilitates the Somerset Security Money services (e-money account servicing payments and debit card) and Somerset Security Money Crypto Wallet services; (iii) Somerset Security Digital Assets Exchange Services; (iv) any other site, web platform, mobile application or other service facilitated by any Somerset Security Entity (any account described in (i)-(iv) being a “Somerset Security Account” for the purpose of this Policy).
We encourage you to read the Policy carefully as it forms part of the relevant Somerset Security Entity’s terms and conditions, terms of business, agreement with you and/or terms of use, as the case may be.
If you accept or agree to this Policy on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to the Privacy Policy and, in such event, “you” and “your” will refer and apply to that company or other legal entity.
For the purposes of applicable state and/or international data protection laws, the respective Somerset Security Entity with whom you have registered is the “controller” of personal information collected through somersetsecurityco.com, other Somerset Security group entities’ websites, widgets, mobile applications (including the Somerset Security Money App) and other platforms (together the “Site”), and is the company to contact if you have questions about the use of your personal information (see the “Contact Us” section below). The Policy also applies to personal data about each authorized representative of a client and about other persons or entities where this personal data is collected in the course of providing the Services (such as directors of corporate clients).
We collect information you provide directly to us. For example, we collect information when you create a Somerset Security Account, participate in any interactive features of the Services, fill out a form, participate in a contest or promotion, make a purchase, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us.
If you sign up for a Somerset Security Account or other Services, we will collect basic information about you including your name, email address, and telephone number. You may provide this information to us directly, or by signing in to your account/service with a third party, including without limitation, Facebook or Google (see “Information We Collect from Other Sources” below). We will use the information that we collect about you to:
Once you have created a Somerset Security Account, we will ask you to provide additional information to allow you to make use of certain functions. We will ask you to provide a copy of an identification document, such as a passport, residency permit, visa, or national identity card, a utility bill, and such other documents as may be required by us in order to comply with our regulatory obligations and to verify your identity. Further details about the identification process can be found in the relevant Somerset Security Entity’s terms and conditions, terms of business and/or terms of use or client/customer agreement, as the case may.
Please note that if you choose to provide additional information about yourself to complete your “Profile“, then the information we ask for may include your gender, date of birth, place of birth, addresses, nationality, national insurance number, social security number (or other government-issued identification number), citizenship and residency status, Tax ID, and information about your experience trading, education, source of income, investment aims, and appetite, occupation, employer and employment position, annual income, investment portfolio, total cash and liquid assets, and other details or questions as may be required in the Profile creation and the process may be amended by us from time to time.
It is optional for you to do so but for legal and regulatory reasons you will be unable to proceed to use certain features unless you provide further information.
We will use the information you provide in your Profile to:
You can update your Profile at any time by visiting the “Account” page in the Settings menu when logged into your Somerset Security Account. We recommend that you update your Profile regularly, to ensure that the Somerset Security functions offered to you are appropriate for your current circumstances. You further agree to update such information upon Somerset Security’s request, if Somerset Security considers the information provided as untrue, incorrect, incomplete, and/or inconsistent with other information provided by you at any time. You acknowledge that we may rely upon such information and that you are responsible for any damages or losses which may result from any inaccuracies, including without limitation, the inappropriateness of our Services to your Profile. You do not have to complete your Profile and therefore do not have to provide the information; however, if you choose not to, we will be unable to offer Somerset Security’s full functionality to you.
If you contact us by telephone, email, post, or use another function offered by Somerset Security, such as the chat feature, we will collect any information about the communication and any additional information that you choose to give us. We will use this information to review, investigate, and respond to any comment or question that you may raise. Please note that we record and retain all telephone calls and other communication with us and may use it in our dealings with you, including any dispute resolution or legal proceedings.
Users of Somerset Security can invite their contacts to sign up for an account with us. We only collect the email addresses of individuals that users choose to invite to join Somerset Security, and Somerset Security only uses the email addresses for sending an invitation to the individual at the request of the existing Somerset Security user.
When you access or use our Services, we automatically collect information about you (the type of information depends on the Site you are using), including:
We may collect personal information about you from third-party entities when we seek to verify your identity as part of our regulatory requirements. This may include, for example, identity verification agencies, credit referencing agencies, and similar bodies. We may also collect information about you from third parties when you use or connect to Somerset Security by or through a third-party platform, such as Facebook or another site, you allow us to access and/or collect certain information from your third-party platform profile/account as permitted by the terms of the agreement and your privacy settings with the third-party platform. We will share such information with the third-party platform for their use.
Some of the information we collect from you on installation of the mobile app will be shared by us with vendors and other service providers who are engaged by or working with us in connection with operating and analyzing the Services we provide to you.
If you are a Somerset Security Money customer, please also see the section “Somerset Security Money” below.
If you provide us with personal information that we have not requested, then we will endeavor to only retain the information that we are entitled or required to hold because of the products and services we provide. However, if this additional information is surplus to our requirements but is provided to us in a manner where it is combined with information that we are either required or entitled to retain, then you acknowledge that this unsolicited information may be held by us in the same manner as the balance of your personal information.
We use the information we collect to provide, maintain, and improve the Services, such as to administer, verify, and maintain your account, to provide the Services you request, and customize your experience with us. We also use the information we collect to:
We will not share the personal information we hold about you except in the following circumstances:
If you have elected to use one of our applications provided via social networks (such as Facebook, Twitter, etc.), our application will be granted access to your social network account general information which includes your name and username in the social network, profile picture, gender, networks, user ID, list of friends, and any other information you have permitted to be shared depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
We may allow others to provide analytics services and serve advertisements about our products and services on our behalf across the web and in mobile applications. This may involve cookies and other technologies to collect information about your use of the Services. This information may be used by Somerset Security to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services, and better understand your online activity in connection with the Services. Please refer to our Cookie Policy for more information about the cookies involved and the process of consenting or refusing cookies.
You may have certain rights and protections under the law regarding the processing of your personal data. For example, you may also have the right to object to, or request that we restrict, certain processing and in some circumstances to obtain a copy of the personal information in machine-readable format. There are limits to such rights where they apply, and in certain circumstances, we may not be required or able to meet your request, or we may only meet your request in part.
If you wish to exercise any of these rights or have concerns regarding the use of your data, please contact us via our customer support channel or email at support@somersetsecurityco.com.